FCCPC Seals Ikeja Electric Headquarters Over Alleged Consumer Rights Violations

The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the Ikeja Electric head office in Alausa, Lagos, over alleged breaches of consumer rights.

In a statement on Thursday, Bola Adeyinka, FCCPC’s Director of Surveillance and Investigation, said the enforcement action was carried out in line with the FCCP Act 2018 after repeated attempts to secure voluntary compliance.

“Sealing this facility is a proportionate enforcement measure taken only after repeated engagement and several opportunities for voluntary compliance,” the commission stated.

According to the FCCPC, Ikeja Electric failed to comply with a Nigerian Electricity Regulatory Commission (NERC) directive ordering the company to unbundle a Maximum Demand account into 20 non-Maximum Demand accounts.

The directive required IE to recognise each of the 19 residential units and a service point belonging to a complainant as separate customer units, and to provide appropriate metering and connection.

“Ikeja Electric did not carry out that decision,” the FCCPC said, noting that the complainant has been without electricity for over two and a half years despite meeting all financial obligations and fulfilling every requirement demanded by the company. The prolonged blackout has made it impossible for the complainant to utilise the 19 residential units.

The FCCPC added that the seal will remain until Ikeja Electric fully complies with directives from both NERC and the Commission and submits written proof of compliance.

The agency said it had repeatedly reminded the company of its obligations, issuing a detailed compliance directive in April 2025 and, later, a notice on October 2, 2025, giving seven business days for full compliance. “No action was taken,” the Commission said.

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